General Information

Q1: What is the White Dome Cafe Loyalty Card Program?
A1: The White Dome Cafe Loyalty Card Program is designed to reward our valued customers with stamps for each visit. Collect stamps to redeem discounts and a free slice of cake as you reach certain milestones.

Q2: How do I join the loyalty program?
A2: Simply ask for a loyalty card at the counter during your next visit.

Earning Stamps

Q3: How do I earn stamps?
A3: You earn 1 stamp per visit with a minimum purchase of one drink or one food item.

Q4: Can I earn more than one stamp per visit?
A4: No, you can only earn one stamp per visit, regardless of how many items you purchase.

Q5: Can I get a stamp if I visit multiple times in one day?
A5: No, you can only earn one stamp per day to prevent system abuse.

Redeeming Rewards

Q6: What rewards can I earn with my stamps?
A6: You can earn the following rewards:

• 3 Stamps: 10% off on the 3rd visit.
• 7 Stamps: 20% off on the 7th visit.
• 10 Stamps: FREE slice of cake.

Q7: How do I redeem my rewards?
A7: Present your loyalty card with the required number of stamps to the cashier on your next visit to redeem your reward.

Q8: Can I combine my loyalty rewards with other promotions or discounts?
A8: Loyalty rewards cannot be combined with other promotions, discounts, or special offers.

Security and Fair Use

Q9: How do you prevent misuse of the loyalty program?
A9: We have several measures in place, including unique custom-designed stamps, tracking serial numbers on loyalty cards, digital tracking through our POS system, and requiring staff to initial each stamp they issue.

Q10: What if I lose my loyalty card?
A10: If you lose your loyalty card, please inform a staff member. We recommend registering your card with your contact information for added security and easier replacement.

Q11: How do I register my loyalty card?
A11: You can register your loyalty card by filling out a short form at the cafe or through our mobile app, if available.

Additional Information

Q12: How long is the loyalty card valid?
A12: The loyalty card is valid June 30, 2025 , but we recommend redeeming your rewards regularly to avoid any changes in the program.

Q13: How can I provide feedback about the loyalty program?
A13: We value your feedback! Please speak with a manager at the cafe or contact us through our website or social media channels to share your thoughts and suggestions.

Q14: Are there any restrictions on the types of purchases that qualify for stamps?
A14: Stamps are earned with the purchase of any drink or food item. However, certain promotional items may not qualify. Please check with a staff member for details.